General
In the US, JustHost is based in Gendale, CA. In the UK, they are located in Fareham. They also have offices in Adelaide, Australia. By having started their operations once web hosting technologies were already mature, JustHost has a competitive advantage over older competitors since they can provide state of the art web hosting technology to all their clients. They do not have to deal with inefficient legacy systems.
Features
- Control panel: cPanel 11 - Up to date
- Application installer: Fantastico Deluxe - Up to date
JustHost's admin interface has a few promotional items that can be disturbing at first but they do not really get in the way once you get used to their control panel.
Hosting Plans
Although JustHost offers 2 different plans on their shared servers, those include almost exactly the same features. The only difference is the number of free domains (1 for JustPlan, 3 for JustPlan Premium). They also have a dedicated server that you will not find directly on their website but that they will suggest if they see that your site would benefit from it (advised if your site is big and receives thousands of visitors daily).
Technical specs
- Linux-based platform (This is good for security. Don't worry, the fact that your own OS is Windows or Mac OS X is *not* an issue)
- MySQL - Up to date
- PHP - Up to date
- UTF-8 and mbstring: supported
- UPS power back-up generator included
- Quad processors Servers
Overall, the platform is state of the art.
Performance
Our test site showed excellent response times and very good uptimes.
A ping test from our offices on the Est Coast, USA gave an average of 54 ms, which is good. The ping test measures the amount of time for the packets to go from the testing monitoring location to the host tested (the lower the number, the faster - you typically want a number below 100 ms).
We were able to perform 10 simultaneous FTP transfers, which makes upload very fast.
Security
JustHost is running mod_suPHP and there is strong isolation between user accounts.
SFTP is also available for Secure FTP file transfers.
Overall security is excellent.
Customer Support
JustHost offers toll-free phone support as well as 24/7 free e-mail and live chat support in order to get you answers in a matter of minutes. They also maintain a comprehensive knowledge base with quickly and easy access to common questions and answers.
Customer Satisfaction
Excellent user experience, effective support and more give Just Host great marks in terms of user satisfaction. Actually, JustHost are so sure that their customers will be satisfied that they offer an unique "Moneyback Anytime" guarantee. That means that, as a customer, you can get back your money if you are not satisfied, at any time! Not just in the first 30 to 90 days like other hosts do. This is pretty unique in the industry.
Conclusion
With all the desirable features, an easy-to-use platform, a helpful customer service, no hidden charges, and anytime money back guarantee, JustHost is recommended if you are looking for cheap, yet quality hosting. JustHost is a great starter solution and will grow with your site. We belive JustHost currently offers the best deal at this pricepoint.
Check out JustHost now »
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