General
LunarPages is a well known host which has been operating out of Los Angeles, CA since 2000. After building a solid reputation for reliability and support in the shared hosting market, LunarPages has branched out to Dedicated, Reseller and VPS hosting.
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Datacenter locations: Los Angeles CA, Riverside CA and Las Vegas NV – Datacenter photos »
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Call center location: La Habra, California.
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Customers: 150,000 +
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Created: 2000
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CEO: Ron Riddle
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Parent company: Add2Net
User experience
Our Lunar Pages test site showed to be very responsive. FTP transfers were equaly fast and the control panel did not hang at any time.
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Control panel: proprietary + link to standard cPanel 11 – Up to date
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Application installer: Fantastico Deluxe – Up to date
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Ticketing: proprietary
Access to the standard cPanel can be a little hard to find at first but you can always just use your-site-url/cpanel.
A few SSL domain mismatch alerts are annoying and might pose a light security threat.
Only a single concurrent FTP connection is possible. This is annoying if you want to update your site often with large amounts of files. You will not be able to parallelize uploads.
Customer satisfaction
Users typically choose LunarPages for their brand recognition and long experience. Their platform is time proven and their support staff well trained.
Technical specs
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PHP version: 5.2.4 – Up to date.
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MySQL version: 5.0.27
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Apache version: 1.3.39
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GD library: 2.0.28 – Good.
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Perl version: 5.8.8
Security
LunarPages is running suPHP and there is strong isolation between user accounts.
SFTP is not available.
Overall security is good.
Support Options
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Phone support: Monday through Friday, 6:00 am to 8:00 pm PST/PDT
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US / International: +1 714-521-8150
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Toll Free UK: +44 0800-072-9150
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Email support: 24/7/365
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Technical support: support(at)lunarpages.com
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Sales: sales(at)lunarpages.com
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Billing: billing(at)lunarpages.com
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Dedicated servers: dedicated(at)lunarpages.com
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Ticketing system: http://desk.lunarpages.com/
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Knowledge base / FAQ
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Online tutorials
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Forums
Check out LunarPages now »
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